The Roots Seeds

Customer Service

Shipping & Delivery
Shipping is based on the Royal Mail. Products may take up to 3 weeks to received due to customs and shipping areas..
Privacy & Security

Our Products

Therootsseeds sells cannabis seeds as a collectable adult genetic preservation souvenir. Due to the nature of some of our products you must be over 18 years of age to view and/or purchase from www.therootsseeds.com By purchasing from this site you warrant that you are over 18 years of age.

Regional Laws

We dispatch our products on the condition that they will not be used by others in conflict with applicable local laws. Unfortunately, regulation and implementation in respect of some of the products we sell often differ from country to country. We therefore advise you to make inquiries about the regulations to which you are subject. For this reason, Therootsseeds accepts no responsibility for products intercepted or lost in transit, if you place an order for a product to be sent to a country where it is illegal.

We refuse to sell cannabis seeds to anyone we have reason to believe is going to cultivate them in a country where it is illegal to cultivate them. Further, you are obliged to opt-in to our disclaimer and by doing so are informing us that it is safe to send to your specific location.

Drug Policy

Therootsseeds does not encourage the use, supply or production of illegal drugs or controlled substances in any way.

All information present on our websites www.therootsseeds.com is provided for educational purposes only.

We do encourage discussion and research into drug policy, favouring those with a strong harm minimisation agenda, and reduced emphasis on criminal justice systems.

Please be aware that smoking can seriously damage your health and can be fatal, and is in no way encouraged by Therootsseeds

Content

Except in relation to the description of products and services available to order from our website, we do not guarantee the entire accuracy of any information provided on the website.

Price and availability information is subject to change without notice.

Therootsseeds does not accept liability for any of the opinions expressed in, or content of product reviews, blogs or other comments, or photographs that are shown on this site. The fact that third party opinions and comments are displayed does not mean they are endorsed, favoured or recommended by therootsseeds or any employee.

Copyright and Trade Marks

Therootsseeds does not give you any right or interest in any copyright or intellectual property rights in any product nor the right to copy them. The copyright in www.therootsseeds.com and the content of all the software, website and pages relating to these websites is owned by, or licensed to theroortsseeds. It may not be used, copied or altered without our express consent. Copyright extends to the design, look and feel of www.roortsseeds.com, all photographs on it and its marketing materials.

You may use therootsseeds content for private and non-commercial use only i.e. to view, copy and print portions of our website content for the sole purpose of placing orders.

theroortsseeds.com and our logos are trade names or trade marks of the roots seeds and may not be used by anyone else without our express permission. The trade marks of the brands sold on the roots seeds belong to their respective owners.

Privacy Policy

Therootsseeds is committed to protecting your privacy and promises only to use information collected about you in accordance with our privacy policy.

The roots seeds Responsibilities

the roots seeds  has tried to make the descriptions (including all pictures) of the products as accurate as possible but cannot be held responsible for any errors. We will carry out its services with reasonable skill and care but does not give any guarantees in respect of any other person’s services.

We makes no promise that the use of its websites will be uninterrupted or error free. Our website is provided on an ‘as available’ basis. In the event of technical errors we will do our best to repair them as quickly as possible.

The roots seeds websites may contain links to other websites which are not under our control. These links are provided for your use only and we are not responsible for their content.

These terms above shall not limit any rights you may have as a consumer that may not be excluded under applicable law nor shall they exclude or limit the roots seeds liability for death or personal injury resulting from its negligence nor any fraudulent representation. We will not be held responsible for any failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation internet outages, communications outages, fire, flood, water etc. Please read the instructions, manuals and other user documentation that comes with your products carefully. the roots seeds is not involved in the manufacture of products and will not advise on their use or operation of the manufacturers’ guidelines. You are urged to use all products safely and according to the manufacturers’ guidelines.

These terms do not affect your statutory rights as a consumer. Subject as mentioned, to the maximum extent permitted by law, the roots seeds excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify the roots seeds shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

  • any incorrect or inaccurate information on www.gyo.green,
  • any interruptions to or delays in updating the above websites,
  • the infringement by any person of any intellectual property rights of any third party caused by their use of the roots seeds or any product purchased with us,
  • any loss or damage resulting from your use or the inability to use the roots seeds web sites or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control,
  • any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong,
  • any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data or other property caused by persons accessing, using or downloading from our websites, or from transmissions via emails or attachments received from the roots seeds or its licensees and affiliates.

The availability, quality, content or nature of the other sites on the internet that are owned and operated by third parties (“external sites”) to which the roots seeds link and websites located on or through any external site nor for any transactions involving external sites (including as to ‘cookies’, personal data, confidential information, or purchase of domain names or other services). You should contact the site administrator or webmaster for those external sites if you have any concerns regarding such links, websites or transactions.

All representations, warranties, conditions and other terms which but for this notice would have effect.

Contact us

If you have any questions about any of our terms and conditions, ordering processes, delivery policy please contact us by raising a support ticket.

If you receive evidence that a parcel has been lost in transit then please keep this and send us a photo to help process your resend.

LEGAL DISCLAIMER

 

By using and/or purchasing from our web site, www.therootsseeds.com you accept our terms and conditions, privacy and this Legal Disclaimer.

Germination of cannabis seeds is illegal in most countries and the roots seeds sells cannabis seeds as collectible adult souvenirs and for genetic preservation purposes. We do not encourage under any circumstances the use of these seeds for any other purpose and in no way whatsoever do we condone the germination of cannabis seeds.

the roots seeds does not sell cannabis seeds to anyone whom we suspect may cultivate seeds in a country in which it is illegal to do so. If you sign up to our membership programme then we may advise you in the event that cannabis becomes legal in your country.

Warning: UK - under Section 6 of the Misuse of Drugs Act 1971 it is an offence to cultivate any part of the genus cannabis in the United Kingdom without a licence, which may be obtained from the Secretary of State. Anyone committing an offence contrary to the provisions of this Act may be imprisoned, fined or both. Please be advised, therefore, that germination of any cannabis seeds purchased from this web site is illegal in the United Kingdom without an appropriate licence.

Warning: International - whilst we do supply seeds overseas we do so on the strict understanding and condition that they will not be used in conflict with any applicable local laws. The regulation and the implementation of such laws differ dramatically from country to country and, in the case of the USA, from state to state and, as such, we strongly advise you to make enquiries as to the regulations to which you may be subject.

We accept no responsibility for any product intercepted or lost in transit if you place an order for a product or products to be sent to a country where such product(s) is illegal.

You also acknowledge and agree that you are prohibited from distributing any seeds to territories or countries where the possession of cannabis seeds and/or dealing in cannabis seeds is illegal. Further, you accept responsibility for checking your country and state laws to establish that you can legally purchase the products available for sale on this web site. All products sold on this site are legal for sale in the United Kingdom and many countries in Europe.

You accept all responsibility for importing cannabis seeds to your country.

Warning: Germination - the roots seeds does not accept any liability and does not provide any guarantees in respect of any of the products sold on its web site.

the roots seeds expressly states that it does not wish to induce anyone to act in conflict with the law. All persons who purchase cannabis seeds are responsible for their actions and future actions. the roots seeds will accept no responsibility in this respect. All information contained on www.therootsseeds.com, and any associated promotional or packaging material is for educational purposes only, and is not intended to condone, promote or incite the cultivation of illegal and/or controlled substances

Returns & Replacements

Please comply with the following conditions and we will be happy to process your return:

Return Conditions

  • Returns must reach us with the Beanbox shrinkwrap in place and unbroken and within 28 days of the date we shipped your order.
  • Please ensure that you open a support ticket detailing your return before posting the items back to us.  You must have received a RMA (Return Merchandise Approval) before shipping the return. Failure to do this may result in your shipment not being accepted for return.

Return Instructions

  • Create a support ticket providing details of your order number and the reason for the return.
  • Pack your goods well so they don't get damaged en route back to us.
  • Ensure that your package is well sealed to avoid any possibility of losing the contents during transit.
  • Clearly write your return address on the outside of your package.
  • Please ensure that you pay for the postage of your item.  We do not offer pre-paid or free returns.
  • Please use a signature required service so that you have both proof of posting and proof of delivery.
  • Please note that we accept no liability for return shipments until they arrive safely back with us.  We cannot help with tracking or any other request in association with your return.